Privacy Policy

TERMS OF USE

Definitions

The references to “we”, “us” and “our” are references to SsangYong Central Auckland New Zealand. References to “dealers” or “your dealer” are references to the authorised dealers of any of those companies.

Acceptance of these terms of use

By using this website, you accept these Terms of Use and are bound by them. If you do not accept these Terms of Use, you should not use this website.

Additional terms may apply to specific goods or services or online tools or functions provided through or on this website. Where we indicate on this website that additional terms apply, you must read these Terms of Use in conjunction with those additional terms. If there is any inconsistency between these Terms of Use and those additional terms, the additional terms will prevail (unless we expressly tell you otherwise).

Amendments to these terms of use

We may amend these Terms of Use in whole or in part from time to time. Amendments will be effective immediately when we post the amended Terms of Use on this website. You are responsible for ensuring you are familiar with the latest Terms of Use. By continuing to use this website, you agree to be bound by the Terms of Use as amended (whether or not you have received any amendments).

Intellectual property rights in website

We (and our licensors or suppliers, as the case may be) own all intellectual property rights in this website, including all of the content of this website (such as text, graphics, logos, icons and sound recordings) and all software code underlying and forming part of this website.

Acceptable Use

You may not without our prior written permission, in any form or by any means:

  • adapt, reproduce, copy, store, distribute (except by using the ‘share’ function), print, display, perform, publish or create adaptations from any part of this website (including the content of this website); 
    or
  • commercialise, copy, or on-sell any information, or materials obtained from any part of this website (including the content of this website).

You agree to use this website in a manner that complies with all applicable laws and regulations and that does not infringe our rights, nor the rights of anyone else, nor restricts or inhibits their use and enjoyment of this website. Without limiting this, in particular, you agree not to:

  • damage or harm this website, or any underlying or connected network or system;
  • use a harvesting bot, robot, spider, scraper, or other unauthorised automated means to access this website or content featured on it for any purpose;
  • introduce any viruses, content or code to this website which is technologically harmful;
  • use this website to do anything unlawful, misleading, malicious, or discriminatory;
  • do anything that could disable, overburden, or impair the proper working of this website, such as a denial of service attack; or
  • facilitate or encourage any violations of these Terms of Use.

Indemnity

You agree to indemnify and keep indemnified us from and against all actions, claims, costs (including legal costs and expenses), losses, proceedings, damages, liabilities, or demands suffered or incurred by us to any person arising out of or in connection with your failure to comply with these Terms of Use.

Legal Disclaimer

Except as required by law, neither we nor our dealers will be liable in any way whatsoever to any person for any cause of action arising directly or indirectly out of the information contained in this website or these Terms of Use. Further, we and our dealers are not bound in any way to offer, make available or provide any of the goods or services referred to in this website.

Governing Law

This website and these Terms of Use is governed by the laws of New Zealand. When you access this website, you submit to the exclusive jurisdiction of the New Zealand courts.

Accuracy of Information

While all reasonable endeavours have been made to ensure all of the information contained in this website is accurate as at 1st January 2012, the information may not be accurate at the time you view this site because of changes over time. For instance, the vehicles, accessories and prices displayed may no longer be available and the interest rates used in the repayment calculator may change. Further, we and our dealers may, for any reason and at any time without notice, introduce any other changes to this website that we deem necessary. Please contact your dealer to confirm the information shown.

The colours on this web site may differ from actual colours due to variations in the electronic rendering process. Furthermore, the images and content of this website may have been sourced globally and may differ to New Zealand specification.

Price

Prices and specifications are subject to change without notice. Please contact your dealer for confirmation.

Fuel Consumption

Fuel Consumption figures are tested under controlled conditions and are provided for comparison purposes, actual results will vary according to vehicle usage and operating conditions.

 

PRIVACY POLICY

Collection of information

We respect your privacy. SsangYong Central Auckland retains the personal information you provide when you communicate with us about one of our products or services. If you call, email, write to us or fill in an enquiry form we keep a record of that correspondence. We keep a record of personal information you give us as part of entering one of our promotions. We collect your personal information if you purchase a vehicle from us.

We also collect personal information about vehicle owners from the Motor Vehicle Register, in accordance with SsangYong Central Auckland authorisation to access the Register for specified purposes under section 241 of the Land Transport Act 1998.

When you call our Customer Centre, we may record the call for staff training and quality purposes, and to ensure that we have an accurate record of the call so that we can respond to your needs and in case of any dispute.

When you visit our website, we will record information about your visit (for example, your server address, pages viewed, date and time of visits). We may also track your individual user activity around our website (for example, tracking online leads through digital banners or search engine searches, and activity to and from our website). We use cookies on our website to collect information about your visit. A cookie is a small text file placed on your computer’s hard drive or browser by a webpage server. You can disable cookies by changing the setting on your browser. However, if you disable cookies, you may not be able to use all of the functions on this website.

Use and disclosure of information

Your personal information is held and used by us to communicate with you about SsangYong Central Auckland, and to improve our services. This may include:

  • responding to your requests and enquiries
  • receiving feedback and dealing with complaints
  • processing orders and administering accounts
  • providing customer and dealer support
  • vehicle warranties and product recalls
  • marketing and promotional activities
  • product development and market research
  • improving our website

If you contact us about an application for employment, we may use your information to process your application.

When you submit an online form, we may transmit your request including your personal details via email to the intended recipient.

We may share your information with our authorised SsangYong/GLMD dealers, for any of the purposes stated above. We may also use and disclose your information if required to meet our legal obligations.

Your rights and choices

You have the right under section 241(7)(b) of the Land Transport Act to opt-out of having your name and address made available to us through the Motor Vehicle Register. Further information is available at http://www.nzta.govt.nz/transact/.

Prize Draws

The following General Terms and Conditions apply to all prize draws on this website, unless otherwise specified.

  1. Entry into the specific prize draw is deemed acceptance of these general terms and conditions and any specific or additional terms and conditions as outlined below.
  2. Employees of SsangYong/GLMD New Zealand, their advertising agencies, subsidiaries, SsangYong/GLMD dealership staff, and their immediate families are not eligible for this prize draw.
  3. Entry into this prize draw is deemed consent that you have opted into further communication from SsangYong/GLMD New Zealand. You will have the ability to opt-out at any time by emailing mail@glmd.co.nz.
  4. Proof of purchase and photo ID may be required to claim the prize.
  5. SsangYong/GLMD New Zealand cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside its control.
  6. The prize winner will be the first valid entry randomly drawn from eligible entries received within the term.
  7. The prize winner will be notified within 5 working days of the draw and contacted via details provided by entrant.
  8. The person whose phone is used to submit the entry is deemed the entrant in the event of any dispute.
  9. Prizes are not transferable, exchangeable nor negotiable and are not redeemable for cash.
  10. While this prize draw will be administered with all reasonable care and skill, if SsangYong/GLMD New Zealand or its designated agents are unable to make contact with any winner within 5 working days of a draw, SsangYong/GLMD New Zealand reserves the right to declare that entry invalid and draw a new winner on the same terms and conditions as the original draw.
  11. SsangYong/GLMD New Zealand Limited reserves the right to substitute prize components of equivalent or greater value if any prize becomes unavailable.
  12. SsangYong/GLMD New Zealand accepts no responsibility for any entries not received for any reason during the Promotion Period. No responsibility will be taken for lost, late or misdirected entries. SsangYong/GLMD New Zealand does not warrant that the entry mechanism will always be available during the Promotion Period.
  13. Incomplete or incorrect entries are not eligible to win.
  14. By entering the prize draw, the winner consents to SsangYong/GLMD New Zealand publishing comments anonymously and summarised scores in customer communications, SsangYong/GLMD websites and in social media channels.
  15. By entering, prize winners agree to be available for reasonable publicity purposes without compensation, including but not limited to photographs and interviews. Entrants acknowledge that their details may be published in various media.
  16. Any questions regarding this promotion should be directed to mail@glmd.co.nz.
  17. SsangYong/GLMD New Zealand reserves the right to disqualify entries in the event of non-compliance with these Terms & Conditions.
  18. SsangYong/GLMD New Zealand reserves the right to change or alter these terms and conditions at any time.
  19. To the greatest extent permitted by law, neither SsangYong/GLMD New Zealand nor any person or party associated with the promotion will be liable for any loss, damage or injury suffered or sustained (including, but not limited to, consequential loss) as a result of participating in this promotion or using any part of the prize, except for any liability which cannot be excluded by law.
  20. All decisions made by SsangYong/GLMD New Zealand are final and no correspondence will be entered into.

 

Vehicle Promotions

The following General Terms and Conditions apply to all promotions on this website, unless otherwise specified:

  1. Entry into the promotion is deemed acceptance of these terms and conditions.
  2. Offer is only available at participating Authorised SsangYong/GLMD Dealers.
  3. Scheduled Servicing and Warrantable repairs must be performed at an Authorised SsangYong/GLMD Dealer or SsangYong/GLMD Parts and Service Agent.
  4. Offer is subject to stock availability.
  5. Offer is available on Dealer sales of vehicles financed through finance companies.
  6. Offer is not transferable or redeemable for cash or discount.
  7. Offer is not available in conjunction with any other offer.
  8. This offer is not available on SsangYong/GLMD Dealer demonstrator vehicles, preregistered vehicles, rental, Government, nationally negotiated fleet sales, SsangYong/GLMD New Zealand Account Managed Fleet sales or to Limited Liability Companies.
  9. Offer available to New Zealand residents only.
  10. Offer available to GST and non-GST registered customers.
  11. Some vehicles and/or accessories may differ from those pictured.
  12. Entitlement to the offer goes to the ‘legal owner’ of the vehicle. Any subsequent arrangements between the legal owners of the vehicle and the driver/customer are at the legal owner’s discretion.
  13. SsangYong/GLMD reserves the right to alter the offers at any time.
  14. To the extent permitted by law, SsangYong/GLMD New Zealand and Authorised SsangYong/GLMD Dealers are not liable to any person, including you or any passenger, for any loss, damage, liability, cost, or expense incurred through use of the vehicle purchased.
  15. These terms and conditions will be governed by and construed in accordance with the laws of New Zealand and will be subject to the non-exclusive jurisdiction of New Zealand courts.
  16. We respect your privacy. Your details are held by SsangYong/GLMD New Zealand to enable us and our Dealer network to communicate with you about SsangYong/GLMD products and services. If you don’t wish to receive promotional material, or wish to review or update your details, please email us on mail@glmd.co.nz.

 

Facebook – Prize Giveaways and Promotions

From time to time SsangYong/GLMD New Zealand Limited may run Competitions and Prize Giveaways (Promotions) on the SsangYong/GLMD New Zealand Facebook pages Timeline.

By entering such a Promotion and by accepting a Prize, you agree to these Terms and Conditions:

  1. SsangYong/GLMD New Zealand is the Organiser of these Promotions, they are not in any way sponsored, endorsed or administered by, or associated with, Facebook.
  2. You agree to release Facebook from any and all claims and demands arising out of, or in connection with, your participation in any of these Promotions or with any of the Prizes offered.
  3. To enter a Promotion the entrant must have taken the action requested, as described in the post relating to the specific promotion. Only one entry per Facebook account is permitted, unless otherwise specified.
  4. Unless otherwise stated, Prize winners will be drawn at random from all entries received by the date and time stated in the post. The number of Prizes offered will be stated in the post and if multiple Prizes are offered, multiple winners will be drawn.
  5. Employees of, or contractors to SsangYong/GLMD New Zealand, their advertising agents, subsidiaries and SsangYong/GLMD dealership staff, and their immediate families are not eligible to enter.
  6. Prizes are not transferable or redeemable for cash.
  7. Entrants must be New Zealand residents and be residing in New Zealand at the time of the Promotion.
  8. SsangYong/GLMD New Zealand reserves the rights to offer substitute Prizes.
  9. Unless otherwise stated, Prize winners will be notified through Facebook and must respond within 48 hours to claim their Prize. To claim a Prize, winners will be asked to provide contact details to a SsangYong/GLMD email address.
  10. SsangYong/GLMD New Zealand reserves the right to reproduce comments and feedback provided by entrants in promotional material, not limited to but including, website, brochures and other online channels.
  11. SsangYong/GLMD New Zealand reserves the right to put an age limit or other restrictions on Promotions and or Prizes which must also comply with New Zealand law where applicable.
  12. SsangYong/GLMD New Zealand reserves the right to remove any content deemed offensive, inappropriate or irrelevant to the promotion, as well as any content deemed to be used as promotion of a business or an individual and not in the spirit of the competition.
  13. By entering the competition entrants hereby warrant that all information submitted is true, current and complete.
  14. By entering this competition, you give SsangYong/GLMD the right to reproduce the information, including but not limited to image, video and copy content, as provided by you, across but not limited to SsangYong/GLMD New Zealand’s social, online, print, audio and video channels, without further reference or compensation of any description.
  15. SsangYong/GLMD accepts no responsibility for any tax liability that may arise from any prize draw.
  16. In the event of any dispute regarding the rules, conduct, results and all other matters relating to a Promotion, the decision of SsangYong/GLMD New Zealand will be final, and no correspondence or discussion will be entered into.

PRIVACY POLICY

WHO WE ARE

Our website address is: https://aucklandcentralssangyong.co.nz

This Privacy Policy governs the manner in which Ssangyong New Zealand’s service provider — FlexDealer, along with its parent company, Eastbound Enterprises — (collectively “Company”) collects, uses, maintains and discloses information collected from users (each, a “User”) of ssangyong.co.nz (“Site”). This privacy policy applies to the Site and all products and services offered by Company.

Note: As of 25 May 2018, this Privacy Policy and Company’s processes have been updated to include details and provisions related to the EU’s GDPR compliance. While Company’s services are not specifically geared towards EU citizens, there may be some citizens that access this Site, therefore these provisions are provided in order to protect the personal information of citizens of the European Union and all over the world.

 

PERSONAL IDENTIFICATION INFORMATION

When we collect it

We may collect personal identification information from Users in a variety of ways, including when Users visit our site, register on the site, subscribe to a service or newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on Site.

What we collect

Users may be asked to submit, on a voluntary basis, and as appropriate, their name, email address, phone numbers and mailing address. For credit applications or purchase agreements, income, employment, birthdate, housing, dependent, driver license and social security number information may also be collected. For verification purposes, form submissions may also store the IP address of the submitter. In some cases, call tracking software is used, which tracks the phone number, duration of call, and sometimes a voice recording (in the case of a voice recording the caller will be notified at the beginning of the call).

Why we need it

Company collects and uses Users personal information for the following purposes:

  • To provide a requested service: Certain information is essential to Company’s ability to provide service to Site’s visitors and customers.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails: The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Users may decide to visit our Site anonymously. Users can always refuse to supply personally identification information by not submitting a form, and understanding that it may prevent them from engaging in certain Site related activities.

Where we store it

Personal information that we collect is most often stored in a relational database on a server protected by firewalls and strict access restrictions. Some (e.g. sales contracts) may also have a hard copy stored in a secure location. Other personal information may also be stored in 3rd party/cloud services (see the “Sub-processors” section below).

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Sensitive passwords are always stored encrypted and are never transmitted or stored in clear text.

Who has access to it

Personal information that is collected is only shared internally with employees and contractors of Company, on a need-to-know basis.

We do not sell, trade, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Sub-processorsSub-processors that may receive, store, handle, and process personal information on our behalf include providers of: datacenter infrastructure, CRM, list management, proposal software, payment processing, drive/cloud storage software, email providers, project management software, support/ticketing software, banks/credit deciders, etc. Services from these providers are managed by their own individual privacy policies.

How long we store it

In addition to making adequate efforts to protect personal information, we also strive to store it only as long as is needed. Company has the ability to delete personal information at any time. If you feel that your personal information is being stored and would like it to be removed, please contact us and we will remove it.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information, as well as IP address not directly tied to other personal information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their own hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. This site may be collected anonymous demographic information. This information is used in better refining our marketing campaigns. You may find ways to opt-out by clicking the following link, “Opt-Out”.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

ADVERTISING AND REMARKETING

This website may include advertising and remarketing campaigns/pixels meaning third-party vendors, including Google or Facebook pixels, via cookies, may show our ads on sites across the internet based User’s past visit(s) to Site. You are able to opt-out of this and the use of cookies by blocking cookies or visiting third-party advertiser ad settings or opt-out pages.

AGE LIMITS

In order to protect the personal information of children and minors, an age limit of 16 is set for this Site. Users under this age should not use the Site or submit any personal information.

CROSS-BORDER TRANSMISSION

Cross-border transmission of information may take place to send information between Company branches, or to/from the end user to Company, or to/from Company’s sub-processors. All such transfers are done with appropriate safeguards in place.

CHANGES TO THIS PRIVACY POLICY

Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

ANTI-SPAM POLICY

Our Anti-Spam Policy tolerates only permission-based email – subscription to emails or information requested for to be provided through email or phone. You may choose to opt-out of our mailing list. By submitting a request – through the forms available – you agree to be contacted by us for the purposes described in the Disclaimer. All emails sent to you will be compliant with CASL and will include:

  • The option to opt-in to receive communication for the purposes described in Disclaimer
  • The option to unsubscribe from receiving electronic communication from us as described here

At any point in time you may opt out from receiving communication from us by following the unsubscribe instructions at the bottom of our communications or call or write to us to indicate not to receive any calls or emails for promotional purposes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site or Company, please contact us at:

Auckland Central Ssangyong New Zealand
460 Great South Road
Greenlane, Auckland 1051
09 522 1066

This document was last updated on: 5 June 2019

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